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SysAid provides hardware/software inventory, help desk, and more.

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Publisher:

License:

Freeware

Price($):

0

OS:

95,98,ME,NT 4.X,XP,2000,UNIX,LINUX

File Size(KB):

0

Version:

2.0

Last Update:

January 15 04

Rating:

Screenshot:

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SysAid 2.0 Description

SysAid is software for organizations' IT (Information Technology) departments. It provides asset management, automatically scanning the organization's network and listing its machines. SysAid provides details on each machine (its hardware, software, history, and more), and lets you remote control it. Without ever leaving their office, IT managers can control the entire organization's inventory.

SysAid also provides service management (help desk). End users use forms to submit service requests (error reports, calls for assistance, etc.), which SysAid managers receive and deal with. The system uses Email, SMS, and IM to provide the most efficient methodology possible.

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